BILLING & INSURANCE

Nashville Healthcare Diagnostic Imaging is committed to providing compassionate, comprehensive health care to all — regardless of whether or not they have health insurance. At the same time, it’s important to remember that all patients still have some degree of financial responsibility for the care they receive.

We want you to clearly understand the charges attached to your visit or hospital stay. To that end we have outlined the most common procedures on our Patient Price Information List. This page, and the related Chargemaster document, are updated periodically to reflect changes in the costs we incur in performing those services. The prices listed include a 40% discount for patients without insurance.

Congress enacts new consumer protections against surprise medical bills beginning January 1, 2022. The No Surprises Act (NSA) will protect consumers by: 

• Requiring private health plans to cover out-of-network claims and apply in-network cost sharing for both job-based and non-group plans; 
• Prohibits doctors, hospitals, and other covered providers from billing patients more than in-network cost sharing amount for surprise medical bills; and 
• Establishes a process for determining payment amount for surprise, out-of-network medical bills, beginning with negotiations between plans and providers, and if that is unsuccessful, arbitration. 

Click on the button below to learn more. 

Online Bill Pay Online bill pay is coming soon. In the meantime, to make a payment or set up payment arrangements, please call our billing office at 615.341.4517, Monday–Friday, 8:00 a.m.–4:00 p.m.

Nashville Healthcare Diagnostic Imaging accepts the following Insurance plans

For payment plan options, please contact our billing office at 615.341.4517

Nashville Healthcare Diagnostic Imaging is committed to providing compassionate, high-quality imaging care to every patient, and we want to make sure you know the options available to help manage the cost of your care.

For patients paying without insurance, our imaging center offers discounted self-pay rates and, when needed, payment plan arrangements. To discuss self-pay pricing, set up a payment plan, or ask a billing question, please contact our billing office at 615.341.4517, Monday–Friday, 8:00 a.m.–4:00 p.m., or email billingquestions@nashvilleha.org.

Formal financial assistance and charity care are administered by Nashville General Hospital, not by our imaging center. The Nashville General Hospital charity program provides financial relief to Davidson County residents who are unable to meet their financial obligations for eligible healthcare services provided at or authorized by Nashville General Hospital. Applications must be completed through the hospital.

To apply or learn more, please contact a Nashville General Hospital Financial Counselor at 615.341.4165, Monday–Friday, 8:00 a.m.–4:00 p.m. For eligibility guidelines for discounted and charity care, review the policy:

• Financial Assistance, Credit, & Collections Policy (English)
• Financial Assistance, Credit, & Collections Policy (Spanish)
  

The Metro Employee Healthcare Incentive Program allows Metro employees, dependents and pensioners who participate in the Metro Benefits plan access to high quality healthcare without incurring out-of-pocket expenses — such as CIGNA co-insurance or BlueCross/BlueShield copays and deductibles. (If Medicare is the pensioner’s employee’s or dependent’s primary insurance, Federal law prohibits use of the Metro Healthcare Incentive Program.)

If you have any questions about this program, please contact:

• Cathy Poole: cathy.poole@nashvilleha.org, 615-341-4082



**If you were seen at NGH or MMC and have questions regarding your BC/BS or Cigna Explanation of Benefits (EOB) or if you received a bill in error, please call 615-341-4200 or email us at billingquestions@nashvilleha.org.